IMPORTANT – Please CLICK HERE to review our Artwork Policy regarding Inappropriate Artwork.

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Frequently Asked Questions

Shipping & Returns

What is your turn around time?
Turn around time depends on the selected Shipping Methods below.
– Free Shipping (7-10 business days from order to arrival)
– UPS Ground (7-10 business days from order to arrival)
– UPS 3 Day (6 business days from order to arrival)
– UPS 2nd Day (5 business days from order to arrival)
– UPS Next Day (4 business days from order to arrival)

Design Tool & Artwork Requirements

What type of files do you accept?

We can work with most graphic file formats such as: Vector – PDF, AI, WMF, and EPS Raster – JPG, PNG, TIFF, BMP, PSD, and GIF If your file format isn’t listed above, most programs will export in one of them.

Product Specific

Are your Custom Flags Single Sided or Double Sided?

All of our Custom Flags are penetration printed to show through on the other side (reverse on back). They come standard with a header and two brass grommets.

Materials

Why don’t you offer Custom Flags printed on Nylon Material?
We learned that Nylon doesn’t hold and seal custom printed inks as well as Polyester. Also when comparing both materials side by side our Polyester Flag Cloth looks and feels almost identical to Nylon.