- May I make changes or corrections to my order after its been placed?
To offer the fastest possible deliver, orders must be put into production immediately upon receipt. Therefore, once an order is placed it is usually not possible to make changes to your order. Nevertheless, in the event you desire to change your order please call us as soon as possible after placement and we’ll do everything in our power to help. Thanks.
- What about Sales Tax?
Any sales in the state of Florida will be subject to sales tax.
- Which credit cards are accepted?
We accept Visa, Mastercard, AMEX, and Discover.
- I never received my Order Confirmation Email.
Check your junk or spam email folders. Contact us at info@BuildAFlag.com if you don’t find it.
- What if my product arrived with damage or defects?
We will accept the freight prepaid return of any unused stock item in its original packaging within 30 days from shipment for credit. All sales are final on custom items. Please contact us at info@BuildAFlag.com to obtain a Return Goods Authorization (RGA). Credits are non applicable for any products returned without a RGA number.
- Which shipping methods do you use?
We ship using both USPS and UPS and we offer UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air options.
- Do you keep customer information away from third party sites?
At BuildAFlag.com we take every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.