What is our Shipping Policy?
Our goal at BuildAFlag.com is 100% customer satisfaction. Therefore, all orders will receive FREE USPS Priority Mail shipping to the 48 contiguous United States. If the order is placed before noon eastern, most orders will be shipped the second business day (weekdays) after order placement. If an alternative method of shipment is chosen your order will arrive based on the chosen method of delivery. You will receive a shipping verification email giving an estimated time of delivery and a tracking number after your item has been shipped by our shipping department.
Please Note: BuildAFlag.com is not responsible for any damages to your product that occur during transit but we will contact the shipping carrier and file a claim for the customer to recover what was damaged or lost.
Which shipping methods do you use?
We ship via USPS, UPS, and FEDEX. Our Free Shipping default is USPS Priority 3 Day. Upgraded options include UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air. All orders need at least two Business Days for production. Expedited shipping will reduce shipping time, not production time. Based on Free Shipping our average orders going coast to coast have been arriving in seven business days from order placement. Average orders going to eastern and central time zones have been arriving in five to six days from order placement. Contact us for more accurate estimated arrival times.
What is your Return Policy?
Buying products online, especially custom “print on demand products”, requires a high level of trust from the customer as well as the supplier. We want to earn your trust as well as your business. Therefore, if you are not completely satisfied with your order just let us know within 48 hours of receipt at 1-844-659-2902. Upon receiving your returned product (you will be responsible for return freight) we will be glad to give you a refund or replacement. This offer only applies to orders of any single product design of 2 units or less. Any order in excess of 2 units of a single product design will only be replaced if BuildAFlag.com is at fault. This offer is subject to change without notice.
As you browse BuildAFlag.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)
- What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
- When do we collect information?
We collect information from you when you place an order or enter information on our site.
- How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in order to quickly process your transactions and improve our service.
- How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
- Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.
- Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
- Third party links
We do not include or offer third party products or services on our website.